The Business Information Worker Certificate of Achievement provides knowledge and skills demanded in today's workplace. Skills include Keyboarding Proficiency, Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft Outlook, Information Systems - Basics, Business Communications, and Human Relations/Customer Service. With a solid foundation in Microsoft Windows and Office, as well as strong digital and web literacy skills, the Business Information Worker brings efficiency and productivity to the workplace. Completion of the BIW Certificate also brings indispensable critical thinking, problem solving, and interpersonal skills to the work environment. Students who complete the BIW Certificate are prepared for entry-level positions in a variety of fields, such as general office clerks, retail salespersons, customer service representatives, receptionists, and information clerks.<br>Upon successful completion of this program, students will be able to:<br>Improve keyboarding and proofreading skills.<br>Determine the most appropriate software for a specific project or task.<br>Work in teams analyzing and solving business problems.