新西兰酒店管理大专文凭（6级）-因弗卡吉尔

管理和发展接待人员，以确保积极的客户体验。选择并应用一系列沟通，咨询，谈判和报告策略，以在接待管理中促进积极的员工关系。分析并应用财务管理技术，以达到酒店业务的生产率，良率和盈利能力要求。根据酒店业务环境的变化，选择并应用一系列战略解决方案，以维持或改善酒店业务绩效。计划和制定未来的业务战略，其中应包括好客环境中的财务管理，产品开发，销售和营销以及持续改进流程。
Become a front-runner in the hospitality industry with the New Zealand Diploma in Hospitality Management (Level 6). This Diploma will teach you how to manage all areas of a hospitality business from customer service and business strategies to sales and marketing.<br>You will learn to:<br>Manage and develop hospitality staff to ensure positive customer experiences<br>Select and apply a range of communication, consultation, negotiation and reporting strategies to facilitate positive staff relationships in hospitality management situations<br>Analyse and apply financial management techniques to attain productivity, yield and profitability requirements for a hospitality operation<br>Select and apply a range of strategic solutions, in response to changes in the hospitality business environment, in order to maintain or improve hospitality business performance<br>Plan and develop future business strategies that encompass financial management, product development, sales and marketing and continuous improvement processes in a hospitality environment.<br>This Diploma will equip you to work in management roles with minimal supervision across a range of hospitality sectors.